Whether you’re an executive who wants a content management system that enables business growth or a content professional looking to improve your content strategy and content modeling skills and grow your career, Model Thinking will help you learn, connect some dots, think differently, and get actionable tips.
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Issue 22 If you’ve bumped into LinkedIn discussions about content engineering and artificial intelligence (AI) lately, they might leave you confused or frustrated, so let’s take a step back to see where the term came from, what it’s being made to mean now, and what’s at stake in that shift. The roots: content engineering before AIAnn Rockley first discussed what became content engineering in Managing Enterprise Content (2002), introducing the idea of intelligent content, which structurally rich and semantically categorized, and is therefore automatically discoverable, reusable, reconfigurable, and adaptable. In 2010, Joe Gollner made the case for something called content engineering as separate from and complementary to content strategy. (The post on his site is no longer available.) The term rose in prominence in 2013, when Rockley gave the closing keynote of the LavaCon conference and Mark Baker blogged about it on Every Page Is Page One. As Baker put it: Content engineering, then, is about the application of an engineering approach to the whole cycle of value creation in content, which involves not simply the automation of content processes, but the optimization of value over the entire content life cycle. Cruce Saunders refined the definition in 2016, describing content engineering as organizing the shape and structure of content by deploying content models in authoring and publishing processes to meet organizational requirements and using technology such as CMS (content management systems), XML (extensible markup language), Schema, AI, APIs (application programming interfaces) and others. He identified six core disciplines:
At its core, content engineering is focused on content structure, semantics, and the systems that enable that. Val Swisher and Regina Lynn Preciado published The Personalization Paradox (2021), which highlights how content engineering enabled dynamic content outputs long before AI hype hit us. “Dynamic outputs are relatively new to the publishing scene and require a lot of coordination, collaboration, and content engineering,” they wrote. In June 2021, I published an article that resonated widely. I contextualized content engineering alongside content strategy, content design, and content operations. (I revisited that post in Issue 13 on its anniversary and have done deeper dives in Issue 20 and Issue 21.) In January 2023, I published another article, predicting the rise of content engineering. “There are not enough content engineers in the world,” Saunders said in an interview for that article. “The demand for content engineering continues to grow, and there is a shortage of qualified individuals to fill this need. Paola Rocuzzo chimed in after my 2023 article, reinforced this and pointing out that folks working deep in XML and other markup standards used the title content engineer in the last 30 years. Colleen Jones summarized the discipline in Content Science Review (July 2025): “Content engineering is a discipline that focuses on designing, structuring, delivering, and managing content in a way that is strategic, scalable, and workflow-optimized.” She went on, saying it “isn’t about writing, creating, or even managing content. It’s about applying systems thinking, engineering rigour, governance, and technology to manage content as a strategic business asset.” Jones highlighted several benefits of content engineering. It helps teams:
Content engineering employs a variety of ways of working to do this, Jones wrote:
Even before AI owned the hype cycle, content engineering was foundational for scaling, personalization, and sophisticated content systems. Without it, dynamic outputs and enterprise-level content management would be far more onerous, and users would not have content targeted to their needs or interests. The remix: marketing’s new definitionThe recent discussion of content engineering on LinkedIn is driven heavily by marketers. Josh Spilker of the AI search tool AirOps published an article The Rise of the 10x Content Engineer in February 2025. His “10x content engineer” has the following characteristics:
As such, Spilker said a content engineer is a combination of product manager, content strategist, writer/creator, AI prompt engineer, and SEO manager. However, Spilker’s colleague Alex Halliday described a content engineer as focusing on workflow orchestration (part of what is known otherwise as content operations), AI model optimization, and quality assurance. Loreal Lynch, a chief marketing officer, wrote an article in September 2025 titled The Rise of the Content Engineer: Redefining Marketing in the Next Era. In it, Lynch explained content engineering as “designing, building, and optimizing content production systems powered by AI.” Content engineers, Lynch said, “design, orchestrate, and govern AI-powered content systems that can scale quality, consistency, and personalization across an enterprise.” Lynch continued: “While the Content Engineer may be an evolution of traditional content roles, there is a key distinction: A content marketer produces pieces. A content engineer produces systems that produce pieces at scale—AI-powered, data-driven, and adaptable.” Content engineering is transforming marketing in four ways, according to Lynch:
Content marketing director Ryan Law spiced things up with his September 2025 AHREFS blog post I Wouldn’t Hire a Content Engineer, and You Shouldn’t Either. Law described his understanding of content engineering this way: A content engineer is an AI-native content role with a focus on systems thinking, using AI to scale content output and increase quality.
Instead of creating content, they build automated systems to create content at scale. It’s a hybrid role that incorporates elements of content strategy, workflow automation, SEO, and prompt engineering.
The primary goals of the content engineer include:
• Bridging the gap between creative content marketing and technical AI implementation
• Scaling written content production and automating content repurposing, distribution, and personalization
• Safeguarding brand guidelines, legal and regulatory compliance, and editorial standards
• Iterating to improve content quality over time
While there’s clear overlap between the definitions, the differences in focus reveal deeper tensions between marketing and non-marketing content disciplines. Where the marketing-driven view of content engineering overlaps with the traditional definitionBoth views have a strong overlap in their understanding of content engineering. In both perspectives, some themes surface:
Where the marketing-driven view of content engineering diverges from the traditional definitionWhile the two views of content engineering seem on paper to be similar, it’s pretty easy to come away thinking that the new view is drastically different in application. For instance, ContentEngineer.io has a footnote that seems to view traditional content engineering as something in the past. Before AI workflows took center stage, content engineer typically referred to people designing modular content systems – building taxonomies, structuring metadata, and prepping assets for multichannel publishing. Less automation, more architecture. It seems that you can divide the differences in application of the definitions in several ways.
Both definitions are valid within their own contexts, but when we use the same term for such different skill sets, we risk confusing teams, mis-hiring, and undervaluing the semantic foundations that make AI-driven content possible in the first place. Goodness knows, we already face that in content strategy! Why this semantic drift mattersIf you accept that the application of the definitions differs, you can start to see why that’s problematic.
However, I think there’s also an opportunity here. The attention from marketing could draw new people into content systems thinking, but I think we need to keep the conversation constructive. Scaling, personalization, and AI: where traditional content engineering still shinesLaw discredited the importance of scaling content by focusing on the SEO value of mass amounts of published content. In a sense, there’s wisdom in this. Content strategists have long known that having too much content is hard to maintain and can dilute SEO. But scaling content is much more than this. It’s about large enterprises with legitimate needs for thousands and tens of thousands of pieces of content that are compiled in different ways for different channels and different audiences. In the simplest terms, how does a company get to a content ecosystem with tens of thousands of webpages? Someone has architected the structure of content to allow this. And you get more value from that content structure if a traditional content architect has been involved, applying traditional content engineering practices. But start drilling down. Scaling content means that for those tens of thousands of pages, metadata and taxonomy may be driving the internal linking, removing the need for marketers and technical writers and producers (and so on) from manually maintaining internal links. That’s content engineering. Drill down again. On those tens of thousands of pages, do any have personalization—at any granularity? While you can do some personalization manually, eventually you hit a scale problem. Personalization makes the content ecosystem exponentially more complex and creates an explosion of content variants to manage. There’s a sense that AI can shortcut that manual personalization by brute force, but the reality is that well-engineered content can automate the personalization without the intensive computing power of AI. (That said, I think creating the content variants required by personalization is a good AI task.) AI may feel like the next great leap forward, but content engineering is what makes that leap possible. It underpins everything AI does with content, improving efficiency, accuracy, and relevance. After all, the content that AI draws from has to come from somewhere, and without solid models, metadata, and structure, those AI tools are just guessing. In that sense, content engineering isn’t being replaced by AI. It’s giving AI something meaningful to work with. The future of the teamRahel Anne Bailie wrote yesterday that “skills will shift.” But we can’t skip the foundations—metadata, modeling, taxonomy, governance. Otherwise, we’ll just be teaching AI to replicate our current chaos at scale. So maybe the way forward isn’t choosing between traditional and marketing versions of content engineering. Maybe it’s about building content teams that draw from all parts of an organization where both perspectives coexist and collaborate—where content engineers, content designers, prompt engineers, marketers, producers, and technologists each play to their strengths and truly 10x their organization’s content experiences. These things can all be trueBuilding the team of the future is exciting, but it’s only part of the story. To understand the full picture, we need to recognize that multiple truths about content, AI, and roles exist simultaneously. Here’s my effort to start unpacking the nuance of these multiple truths: AI capabilities v. human oversight
Scaling up v. scaling down
Structured v. unstructured
Content roles
Some of this seems contradictory—but that’s reality. The question is, how do we build teams and systems that can handle it? Welcome to the 6 new subscribers who joined us since the last issue of Model Thinking. |
Whether you’re an executive who wants a content management system that enables business growth or a content professional looking to improve your content strategy and content modeling skills and grow your career, Model Thinking will help you learn, connect some dots, think differently, and get actionable tips.